Privacy Policy
Last updated: January 2, 2026 | Policy Version: TGPC-Consent-v1
1. Introduction
The Good Property Academy ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website thegoodpropertycompany.co.uk and use our services.
2. Information We Collect
Personal Data
We may collect personally identifiable information that you voluntarily provide, including:
- Name (first and last)
- Email address
- Phone number
- Postal address
- Payment information (processed securely by third-party payment processors)
- Communication preferences
Automatically Collected Data
- IP address
- Browser type and version
- Pages visited and time spent
- Referral source
- UTM parameters and marketing attribution data
- Cookies and similar tracking technologies
3. How We Use Your Information
We use your information for the following purposes:
- To provide and maintain our services
- To process your transactions and manage your account
- To send you course materials, updates, and educational content
- To respond to your inquiries and provide customer support
- To send marketing communications (only with your consent)
- To improve our website and services
- To analyze usage patterns and measure campaign effectiveness
- To comply with legal obligations
4. Legal Basis for Processing (GDPR)
We process your personal data under the following legal bases:
- Consent: Marketing communications via email, SMS, WhatsApp
- Contract: Providing courses, mentoring, and services you've purchased
- Legitimate Interest: Improving our services, fraud prevention
- Legal Obligation: Tax, accounting, and regulatory requirements
5. Consent Management
We maintain detailed records of your consent preferences, including:
- What you consented to (email, SMS, WhatsApp, phone calls)
- When you provided consent (timestamp)
- Where you provided consent (page URL)
- How consent was captured (web form, checkout, etc.)
- Which policy version you consented to (current: TGPC-Consent-v1)
You can update your communication preferences or withdraw consent at any time by:
- Clicking "unsubscribe" in any marketing email
- Replying "STOP" to SMS messages
- Contacting us at hello@thegoodpropertycompany.co.uk
6. Cookies and Tracking
We use cookies and similar technologies for:
- Essential Cookies: Required for website functionality
- Analytics Cookies: Google Analytics 4 (requires consent)
- Marketing Cookies: Meta Pixel, conversion tracking (requires consent)
You can control cookie preferences through our consent banner and your browser settings.
7. Third-Party Services
We use the following third-party services:
- Go High Level: CRM and marketing automation
- Google Analytics: Website analytics
- Meta (Facebook): Advertising and remarketing
- Calendly: Appointment scheduling
- Zoom: Webinar hosting
- Stripe/PayPal: Payment processing
8. Data Security
We implement appropriate technical and organizational measures to protect your personal data, including encryption, secure servers, and access controls. However, no method of transmission over the internet is 100% secure.
9. Data Retention
We retain your personal data for as long as necessary to provide our services and comply with legal obligations. Marketing consent records are kept for 7 years for compliance purposes.
10. Your Rights (GDPR/UK GDPR)
You have the right to:
- Access your personal data
- Rectify inaccurate data
- Request erasure ("right to be forgotten")
- Restrict processing
- Data portability
- Object to processing
- Withdraw consent at any time
- Lodge a complaint with the ICO (UK supervisory authority)
To exercise these rights, contact us at hello@thegoodpropertycompany.co.uk
11. Children's Privacy
Our services are not intended for individuals under 18. We do not knowingly collect data from children.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date and policy version number.
13. Contact Us
If you have questions about this Privacy Policy, please contact us:
Email: hello@thegoodpropertycompany.co.uk
Website: thegoodpropertycompany.co.uk